Naturally, in the case of a contest, your project is exposed to the risk of fraud, which is why we are working to test our defence system and identify suspicious behaviour on each of the projects that our clients deliver.
Today, on the platform we provide a filter that allows you to identify more precisely sources of doubtful origin. You can configure an anti-spam filter in Kimple.
The spam filter allows you to detect if a user plays multiple times from the same location (same IP). By specifying a threshold limit of attempts, the platform will automatically detect suspicious behaviour for the participant in question and will inform you at the time of the export of the participants, that this account is, in our opinion, doubtful. If the "suspicious" column is set to 1, it means that we have detected an anomaly, the person concerned has exceeded the threshold limit imposed on the number of attempts from the same IP. From then on, you will be able to disqualify him from the final draw, again from your participant export.
This setting should not be used when your game is on a show. This is because all participants will have the same IP address.
Be careful, we advise you to set a high number of attempts because the IP address can be common for all colleagues in an office or for all mobiles in the same neighbourhood. You should also take into account the number of times your game can be played. If your game lasts for a week and the participant can come back to play every day, he will be likely to try to play at least 7 times over the duration of the game. In this case we would recommend 40 attempts.
Do not hesitate to ask us for advice on sorting your export.
