On the platform, we provide you with an online support to accompany the customers in their handling of the tool
This support is composed of two key elements :
- a help center with a series of articles on how to use the platform, the different features, the new features
- an online chat available from Monday to Friday from 9am to 6pm
The help center is composed of online articles, classified by major categories. They include many articles on the following topics:
- Advice, connection to take in hand the platform
- General configuration of an operation
- Advice on the customization of the game with an article for each game
- Management of gifts and legal elements
- Distribution of operations
Etc
A search motor is also available, by typing keywords, the related articles will come up in the search results. A real gold mine of information, this help center will answer most of your questions.
If you still can't find answers to your questions, the online chat is available from Monday to Friday from 9am to 6pm to answer all your questions.